Everything you need to know about ordering, delivery, dietary options, frozen packs and catering. Still stuck? We're only a WhatsApp message away.
Browse the menu on our website and tap Add to WhatsApp Order on any dish. When you're ready, your basket opens a pre-filled message you send to us on WhatsApp — we confirm availability, timing and the total, and you're all set.
We deliver across Umalas, Canggu, Pererenan, Seminyak, Berawa, Kerobokan, Sanur, Ubud, and Uluwatu via GoSend and GrabExpress drivers. The delivery fee is calculated based on the exact distance to your villa or location.
Our Umalas warung is open Monday–Saturday 11:00 AM–9:00 PM and Sunday 12:00 PM–8:00 PM. WhatsApp delivery orders are taken from 9:00 AM–8:30 PM.
We'll confirm the available payment options with you over WhatsApp when you place your order, so you can choose what's easiest before we prepare or dispatch your food.
Yes — you're welcome to collect your order or frozen packs directly from our kitchen counter in Umalas. Just let us know your preferred pickup time in your WhatsApp message.
Yes. All our chicken, beef, and lamb is sourced from certified Halal suppliers in Bali, and no pork or lard is used anywhere in our kitchen.
We do. Many dishes are marked Vegan or Gluten Free on the menu, and you can filter by dietary preference. If you have specific requirements, mention them in your order and we'll do our best to accommodate.
Each dish shows a chilli rating on the menu so you know what to expect. Prefer it milder or hotter? Add a note to your WhatsApp order and we'll adjust the spice level where we can.
Maya's menu draws on her journey across Indonesia, the Mediterranean, the Arabic world and Asia — from signature Nasi Campur and beef rendang to shawarma, kofta and Thai holy basil chicken. It's soulful, homemade comfort food from many cultures.
Kept frozen at −18°C, our vacuum-sealed meal packs stay at their best for up to 3 months. Once thawed, keep them refrigerated and enjoy within 48 hours.
Every frozen pack lists its own reheat method and time on the menu — typically 12–20 minutes by boil-in-bag, stovetop, oven or microwave. Tap the How to Reheat Guide on any frozen item for the details.
Yes — our frozen dinners are portioned as single serves (around 380–450g each), so they're perfect for stocking the villa freezer and heating one at a time.
Absolutely. Maya's offers villa catering, private-chef experiences, family sharing feasts, grazing tables, floating breakfasts, corporate lunches, weddings and fully custom event menus.
Head to our Catering section and send the enquiry form, or message us on WhatsApp with your event type, guest count, date and location. We'll come back with a custom proposal and quote.
The earlier the better, especially in high season — it helps us plan the menu and sourcing around your event. Reach out as soon as you have a date in mind and we'll let you know availability.
Maya's reflects how Maya's cooking has grown through her journey from Jakarta to Abu Dhabi and England — a personal, trust-based kitchen centred on her hospitality, homemade meals and small-batch goods, rather than a single cuisine. You can read the full story on our Our Story page.
You'll find our warung counter in Umalas, Kerobokan Kelod, Kuta Utara, Badung Regency, Bali. Drop by for lunch or to pick up frozen packs — see the map and hours on our Contact page.
Can't find the answer you're looking for? Reach out however suits you best — a real person from Maya's kitchen will get back to you.